FAQs
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How much is my piece going to cost?
Unlike other jewellery stores, we don’t have fixed prices. N&E is committed to fair pricing and offers private quotes tailored to your budget.
The price of a piece reflects the cost of materials based on weight, size, stones, and labor.
For an estimate, please contact us directly. We can quickly provide a quote once we have the necessary details.
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How do you design your jewellery?
Our experienced jewellery designers and a jeweller with over 30 years of industry experience will assist you during your consultation. You will be paired with a design consultant and the jeweller to develop your unique design and explore options to bring your vision to life.
After gathering all necessary information, the designer will create a 3D model of your piece, using sketches and renderings. You can review the design and provide feedback until you're satisfied to proceed with production.
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Can I be involved in the design process of my piece ?
Our designers ensure a collaborative design process, from concept to casting and finishing. We provide 3D model renderings before production, so you receive the exact design you want, along with process photos during creation if needed.
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How can I pay for my purchase?
We request a 50% deposit prior to producing 3D models and renderings of your design, and that deposit goes toward the final cost of producing your piece.
We accept in-person payment when you pick up at our studio. Contact us if this isn't suitable.
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Can you design a piece for me even if I don’t live in Totonto, ON area?
While in-person meetings have advantages, technology enables us to reach customers via calls, messages, and photos. We maintain the same design process, requiring a 50% deposit to initiate jewellery creation, with delivery upon balance clearance.
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How do you select your materials?
All diamonds, gems, and precious metals are hand-selected for your custom piece. We only use high-quality diamonds and gemstones. We do not work with non-precious metals like titanium or base metals such as brass. We simplify diamond selection by showing only high-quality options.